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Clean My PC: Folks ask often about "how to clean" infections from their personal computers
and "how to keep them from getting infected."
Some of the ideas and tools below, using freeware, shareware and cardware, might help in both areas, prevention and cleaning.
These suggestions work with Microsoft Windows 2000, XP, or Vista operating systems and Microsoft's Internet Explorer.
None of the programs listed below are crippleware.
This document's web address (URL) is:
http://www.harrold.org/rfhextra/CleanMyPC.html
or
http://harrold.org/cleanmypc
Print this article (11→15 pages, depending on margins) and try out the suggestions and programs below. Remember to regularly backup files and data that you have created from your personal computer on to an external storage device such as a memory stick, CD/DVD, or other computer hard drive before making changes to your computer. Regular backups to an external device of critical data is very important as part of routine personal computer use. Hard drives and other storage devices can fail for many reasons making recovery of your data time consuming and costly, if not impossible. If you can access the Internet, AVG Antivirus (Grisoft w/Carbonite, Inc.) gives 2 gigabytes (GB) of free online back-up space. With that caveat in mind, let me know if these suggestions work for you. And, if you have some other favorite tools or procedures to suggest, please email me. Read Microsoft's (MS) And, how to use the "backup Wizard" (NTbackup) for Windows 2000 (W2K) and using the NTbackup utility for Windows 2000 Server, XP, Server 2003 You do not have to use all of the programs/procedures, do them all at once, nor run them in the same sequence that I do. They cohabit well with most other antivirus antimalware tools (..though some functions of them may be limited in the presence of other antimalware.) I have marked with an asteriks (*) those listed above that I would, at a minimum, initially install, update, and run. (note: If your personal computer is 'company owned' or on a 'managed network' in a company, government, school, or public environment such as a library or Internet cafe, its 'network administrator' may have rules governing programs being installed on networked personal computers though none of these should conflict with any network controls.) Here's some cleaning ideas: Then there is the good, the bad, and the ugly news.1st, the good news: It is possible to detect, prevent, and remove most common infections using a variety of free online and downloadable software tools. (note: These are some of my favorites which in combination work well cleaning a majority of infected personal computers. All computer ' geeks and nerds ' have their favorite utilities, not necessarily these. Remember, though I reference the 'free' versions of tools to download, that all of the companies offer 'pay' versions that have more options.) 2nd, the bad news: It is nearly impossible to 100% prevent infections. Plus, it is sometimes very difficult to detect and remove some variations of infections. If you can not remove some, but by using the programs below have identified the names of the infections, specific removal tools for them may be found on the Internet. 3rd, the ugly news: You must work also. You must be prudent as to which web sites you visit, "advertisements" that you click on, email that you open, and files that you download. (A common source of infections are files with fake file extensions that are downloaded via peer-to-peer (P2P) programs such as Kazaa, Limewire & Bitorrent.) And, you must keep these tools up-to-date and actually run them periodically. Plus, from Jim Byrd at http://defendingyourmachine2.blogspot.com, a quote, "Please note: If you are a victim of domestic violence or stalking and suspect that someone has installed spyware to monitor your activities, talk to a victim advocate before attempting to remove the spyware. Law enforcement may be able to assist you and would want to preserve evidence. In the United States, call the National Domestic Violence Hotline for more information at 1-800-799-SAFE (7233)." Rogue AV pop-ups: Try not to be tricked by malicious exploit web site online pop-ups that claim to have detected infections on your personal computer which also ask you or try to auto-download a program into your PC in order to scan your PC. Many such pop-ups are 'fake warnings.' Such 'pop-ups' are often themselves infectious (sometimes called 'Rogue Software' or 'ransom ware' because they 'kidnap' your personal computer's functionality and won't release it without paying them "ransom money.") Dancho Danchev states in a 17Dec08 'blogs.ZDNet.com' article, "Thousands of legitimate sites SQL injected to serve IE exploit." emphasizing that "..more legitimate sites [are] serving exploits and malware than purely malicious ones." (100K+) If you are fooled into visiting an 'exploited web site' or clicking on a fake 'pop-up' advertisement's program, infections may install in your personal computer and create annoying and useless pop-ups on your desktop interferring with every day work, change your desktop appearance, hijack your Internet browsing, and may change your system in other ways that can make your computer very difficult to use. An informational warning from Microsoft, "Consider this warning seriously. Disreputable online games and media services can attach spyware and other malicious software to the "free" software they require to use their services. Unless you are certain that a program or piece of software is completely trustworthy, do not download or install it on your computer. Further, if you see a pop-up window that asks for your permission to install software, click No unless you are absolutely sure you want this new software on your computer. A quote from Exploit Lab's (see Linkscanner, below), "CTO and Chief Researcher Roger Thompson has created short videos of several recent exploits to help you understand how these exploits [malware sites/rogue infections] can impact you, and how to prevent your system from falling victim." A TrendMicro.com article describing a common such "Rogue AV (Win Antivirus 2009)" can be read at: http://blog.trendmicro.com/more-google-searches-resulting-in-rogue-av/ . TrendMicro has several free tools and services. If you have a rogue desktop pop-up claiming your PC is infected, 1st download and run Malwarebytes'™ "RogueRemover Free." It is a 'rogue software/ransomware' remover tool that is a small download and which is easy to use. Quote, "RogueRemover FREE has the ability to completely remove WinAntiSpyware/WinAntiVirus, SpyAxe, VirusBlast, VirusBursters, as well as a number of other rogue applications." Malwarebytes' list of and information about detected rogueware is at: http://www.malwarebytes.org/roguenet.php . Download 'RogueRemover Free' from: http://www.malwarebytes.org/rogueremover.php . |
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"If worse comes to worst, there is always your local PC repair shop....." :-)
I hope you find these ideas and tools to be helpful. Robert Harrold AERC Harrold's PC & Printer Repair 191 West Main Street, El Centro, California, US 92243-2512 http://imperialvalley.net/aerc/ hours: 10-6 PT M-F, 10-4 Sa phone: (760) 370-0514 or facsimile - -- Personal Web Pages: http://www.harrold.org/links/ http://www.773.com - -- I use the Spamfighter anti-spam filter for: Outlook, Outlook Express and Windows Mail. Download free at: http://www.spamfighter.com/go.asp?t=249 related: http://www.harrold.org/rfhextra/spam.html - -- PC Power Savings: http://www.climatesaverscomputing.org/tools/pwr_mgmt.html - -- This Internet address (URL) for this web page is: http://harrold.org/rfhextra/CleanMyPC.html A "printer friendly" version of this web page is at: http://harrold.org/rfhextra/CleanMyPC_print_version.html |
This online "how to" video and chat is experimental. (21Dec08)
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